E-Courts And ODR In India

Electronic courts (e-courts) and online dispute resolution (ODR) are two most important uses of technology for dispute resolution and adjudicating of cases. However, India has been slow on both these fronts. For instance, till the end of February 2012, we are still waiting for the establishment of first e-court in India. This is so because India lacks techno legal expertise for establishment of e-courts.

Perry4Law Techno Legal Base (PTLB) is the exclusive techno legal segment of ICT law firm Perry4Law and it is managing the exclusive techno legal e-courts training and consultancy centre of India. It is clear that establishment of e-courts in India must be expedited.

Similarly, on the front of online dispute resolution (ODR) in India as well, we have performed not well. Although traditional alternative dispute resolution (ADR) services in India have witnessed some growth in India yet ODR is still waiting for a beginning in India. ADR and ODR in India need to be streamlined to give impetus to alternative dispute resolution mechanisms in India. Further, PTLB is the exclusive techno legal ODR services provider in India.
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Online dispute resolution (ODR) and international response is still lukewarm but at least a beginning has been made there. While international online dispute resolution regime has started exploring use of ICT for disputes resolution, online dispute resolution in Asia is still growing. Online dispute resolution in Asian countries is largely confined to a single or two countries that also to a limited extent. Clearly online dispute resolution standards of practice for India and Asia need to be developed urgently.

Online commercial arbitration in India also needs to be developed. Similarly, legal issues of media and entertainment industry of India have assumed tremendous importance. Entertainment and media industry dispute resolution in India can be resolved using online dispute resolution. Dispute prevention and resolution in the film and media industry in India is presently not exploring use of online dispute resolution.

Similarly, ODR and cross border e-commerce transactions and dispute resolution of cross border technology transactions are also interrelated. Dispute resolution in technology transactions is the upcoming trend in the field of ODR. Dispute resolution of cross border technology transactions is a complicated process if we adopt traditional litigation methods to resolve them. Dispute resolution in technology transactions and dealings requires an effective, timely and cost effective mechanism. Traditional litigation is definitely not the place to achieve these objectives.

There is an urgent need to adequately use information technology for streamlining the judicial system of India. Presently, the efforts in this regard are not satisfactory at all. Let us hope that by the end of this year; at least the Indian government would start thinking in this direction.

Electronic Filing Of Consumer Complaints In India

The use of information and communication technology (ICT) for justice delivery system is well known. Even use of ICT for judicial and legal reforms in India is well understood. The role of ICT for effective judicial system in India is though well known yet very few efforts in this regard have been undertaken in India.

One can understand this position from the fact that till now we are still waiting for the establishment of first e-court in India. Even we have a single techno legal e-courts training and consultancy centre in India. Similarly, online dispute resolution in India is still a distant dream.

However, India cannot remain aloof for long in this regard. The information technology act, 2000 (IT Act 2000) already carries non enforceable e-governance provisions and with the proposed electronic delivery of services bill 2011 of India this e-governance mandate is going to be little bit more enforceable.

In fact, positive developments in this regard have already taking a shape in India. For instance, the financial limits of mobile banking transactions in India have been removed to give better options of banking in India. Similarly, SEBI is contemplating electronic initial public offer (EIPO) in India. Even Indian judiciary is exploring the possibility of using an electronic bail communication system in India. Through the proposed Cable TV Networks (Regulation) Second Amendment Bill 2011 of India, digital television services would be offered to consumers at affordable prices and with superior quality.

In a latest development in this direction, electronic filing of consumer complaints would be allowed if the proposed consumer protection (amendment) bill 2011 is made an enforceable law. The proposed amendment has made provision for making of a complaint by electronic form also to the District Forum.

This is a positive development and it would help in expanding consumer protection in India. However, there are many techno legal issues that must also be adhered to before e-filing of consumer complaints in India is made fully operational. But these issues would be sorted out with the passage of time.

Online Dispute Resolution (ODR) In India

Information and communication technology (ICT) is considered to be a good option for resolving disputes of modern days. Concepts like online dispute resolution (ODR) and e-courts are proof of the same.

Unfortunately, neither online dispute resolution in India nor e-courts in India has been accepted and implemented. In fact, we have a single techno legal e-courts training and consultancy centre of India and a single online dispute resolution (ODR) centre in India. Further, Perry4Law Techno Legal Base (PTLB) is the sole techno legal ADR and ODR services provider in India.

The scope for online dispute resolution (ODR) services in India in general and techno legal online dispute resolution (ODR) services in India in particular is really good. However, in order to capatilise the same, an early and proper start is necessary.

Online dispute resolution (ODR) and international response is still lukewarm but at least a beginning has been made there. While international online dispute resolution regime has started exploring use of ICT for disputes resolution, online dispute resolution in Asia is still growing. Online dispute resolution in Asian countries is largely confined to a single or two countries that also to a limited extent. Clearly online dispute resolution standards of practice for India and Asia need to be developed urgently.

In fact, techno legal ODR services have become necessary due to growing use of information technology for business and commercial purposes world over. For instance, ODR and cross border e-commerce transactions are also interrelated. Similar is the case regarding dispute resolution of cross border technology transactions.

Dispute resolution in technology transactions is the upcoming trend in the field of ODR. Dispute resolution of cross border technology transactions is a complicated process if we adopt traditional litigation methods to resolve them. Dispute resolution in technology transactions and dealings requires an effective, timely and cost effective mechanism. Traditional litigation is definitely not the place to achieve these objectives.

Obviously, we need an effective alternative to traditional litigation methods to resolve cross border technology transactions and dispute resolutions. Alternative dispute resolution (ADR) mechanisms like arbitration, conciliation, mediation, etc can be used effectively to resolve these technology transactions disputes. For instance, online dispute resolution (ODR) for cross border e-commerce transactions is already been used to resolved small value disputes.

Similarly, legal issues of media and entertainment industry of India have assumed tremendous importance. Entertainment and media industry dispute resolution in India can be resolved using online dispute resolution. Dispute prevention and resolution in the film and media industry in India is presently not exploring use of online dispute resolution.

However, nothing can strengthen ODR more than international efforts and international coordination activities. International legal standards for online dispute resolution (ODR) and international harmonisation of ODR is urgently required.

United Nations can play am important role in international development and international harmonisation of ODR. United Nations and online dispute resolution are closely related in this regard. In fact, UNCITRAL, ODR and India are interconnected and we need an international harmonisation of ODR legal framework as well as suitable policies at the national level. Efforts in this direction have already been undertaken at the international level and very soon we may see some development in this regard.

Alternative dispute resolution in India is well known in India and we need to make efforts in the direction of ODR as well. While doping so we must keep in mind the requirements of privacy laws in India, dispute resolution and ODR. Online commercial arbitration in India also needs to be developed. The sooner these issues are addressed the better it would be for the growth and development of ODR in India.

Electronic Bail Granting And Communication System In India

Granting of bail in a criminal matter ensures the right to life and liberty of an individual. While granting a bail, it is ensured that the normal life off the grantee is not jeopardised due to the initiation of a criminal proceeding. In many cases, although the bail is granted yet its communication and final execution may take some time. This seems to be an unreasonable exercise and avoidable evil.

Information and communication technology (ICT) can easily, instantly and most effectively solve this problem that Indian judiciary has unnecessarily prolonged. Use of ICT for judicial and legal reforms in India is well recognised and establishment of e-courts in India could bring many far reaching legal and judicial reforms in India.

Although e-courts project of India has been launched since 2003 yet it has still not seen the light of the day. There are many reasons why e-courts in India failed to take a start. Lack of will and technical expertise seem to be the main reasons. We must concentrate upon “e-courts capacity development” aspect that is still missing. We have to ensure e-courts related skills development in India that is presently missing. Further, ICT training for judges in India is also long due.

Establishment of e-courts in India must be expedited. We have a single techno legal e-courts training and consultancy centre of India managed by Perry4Law Techno Legal Base (PTLB) that is working in this direction.

However, some positive developments are also taking place in India. Few judges in India are encouraging use of ICT for judicial purposes and to ensure a speedier justice. For instance, it has been recognised that bail orders through e-mail can be sent. Further validity of electronic legal notices in India is by and large confirmed and acknowledged.

Supreme Court of India recently decided to experiment with email notices to respondents to cut the delay in the traditional method of serving notices. The bench clarified that it is not making a new rule but providing for an additional mode for service of notices. The traditional method of notice sending is still kept intact.

The bench also realised that there may be some difficulties in implementing this initiative. It asked all the lawyers present in the court about putting in practice the serving of notice through emails, at least to start with in commercial matters.

Recently a petition in Bombay High Court challenged the detention of an accused that has been either acquitted or released on bail. It was contended that if the accused are acquitted or released on bail, the time taken to communicate the acquittal by the court to jail authorities resulted in illegal detention. In order to mitigate the hardships to such accused, it was suggested that the current practice of using snail mail for communication of acquittal and bail orders be replaced with a web-based service that links all district courts. The court inquired as to the cyber security efficacy of this proposal and asked the National Informatics Centre (NIC) to give its opinion in this regard. The NIC vouched for the feasibility and cyber security of such a proposal.

However, NIC opined that while a web-based portal would be safe as a temporary measure, using emails for communication would be vulnerable to fraud. NIC suggested two methods - delivery through web portals and emails, and highlighted security issues and procedures to ensure that no fraudulent orders are accessed for action. NIC also suggested that in future digital signatures can also be sued to further secure such electronic communications.

This is a good development in the right direction. It would be even better if granting of bail itself can be done in a cyber secure online environment. When e-courts are finally established in India, both application for bail as well as its granting and communication can be done through online mechanisms. Perry4Law and PTLB strongly recommend use of such methods in future.

Online Lawyers Professional Trainings In India And Asia

Indian government has been taking information and communication technology (ICT) seriously these days and the same applies to law ministry as well. Law ministry has been planning to use ICT for multiple legal and judicial purposes. From legal education and training to establishment of e-courts in India, law ministry of India has plans for all.

Lawyers play the central role in all legal and judicial reforms. However, legal fraternity is also the one that is most neglected and most indifferent towards ICT and professional education and trainings. Once the basic law degree is acquired, the quest for education and training of lawyers ends. They cannot be blamed for this due to their hectic schedule. However, continuous legal education and professional trainings are too important to be ignored.

At Perry4Law and Perry4Law Techno Legal Base (PTLB) we understand the importance of good professional education and training for lawyers. We also appreciate that lawyers do not have a free schedule to attend regular classes. That is why we have devised the medium of e-learning and online education and learning in India, Asia and other parts of the world.

While basic level courses of are managed by PTLB, highly specialised courses are undertaken by Perry4Law Techno Legal ICT Training Centre (PTLITC). Further, techno legal skills development initiatives are also undertaken by PTLB. Further, crucial areas like continuing legal education in India (CLE in India) and legal lifelong learning in India are also taken care of by PTLB.

If you are a lawyer, whether a litigation lawyer or a corporate one, consider enrolling with PTLB to enhance your skills and expertise.

Online Dispute Resolution In India Strengthened

India is not using ICT for dispute resolution whether it pertains to e-courts or contemporary out of court dispute resolution in the form of online dispute resolution. Fortunately, the first ever Techno-Legal Online Dispute Resolution Centre of India has been launched by Perry4Law that would cater the dispute resolution, training, educational and many more such crucial requirements in India.

Online dispute resolution (ODR) in India is in its infancy stage and it is gaining prominence day by day. With the enactment of Information Technology Act, 2000 (IT Act 2000) in India, e-commerce and e-governance have been given a formal and legal recognition. Even the traditional arbitration law of India has been reformulated and now India has Arbitration and Conciliation Act, 1996 in place that is satisfying the harmonised standards of UNCITRAL Model. Even the Code of Civil Procedure, 1908 has been amended and section 89 has been introduced to provide methods of alternative dispute resolution (ADR) in India.

However, the fact is that the increasing backlog of cases is posing a big threat to the judicial system of India. The same was even more in the early 90 but due to the computerisation process in the Supreme Court and other courts that was reduced to a great extent. However, the backlog is still alarming. This is because mere computerisation of courts or other constitutional offices will not make much difference. What we need is a will and desire to use the same for speedy disposal of various assignments.

There is a lack of training among police, lawyers, judges, etc regarding use of information and communication technology (ICT) for legal, judicial and ADR /ODR purposes. Judges in India need cyber law training, e-courts training, ADR/ODR training, etc that allow them to effectively understand and use ICT for judicial and ADR/ODR purposes.

India has to cover a long gap before the benefits of ICT can be used for effective day to day functioning of its courts. The easy task of computerisation has already been achieved to some extent but the real task is still yet to be achieved. For instance, although computerisation efforts are satisfactory regarding courts in India yet till now India does not have even a single e-court. This is because the difficult part of establishment of e-courts in India is yet to be achieved.

ODR and e-courts may hold the key to growing heaps of backlog of cases in India but the political will is essential to achieve the same. In the absence of political will, we have to be satisfied by half hearted, half baked and failed e-governance projects alone.

SOURCE: OPEDNEWS

First E-Judiciary Training And Consultancy Centre Launched In India

India is at the initial stages of establishment of electronic courts (e-courts). Though India has done a good job by computerising the courts at various levels yet it is still far from the establishment of even the first e-court of India. It seems the e-courts project of India needs a techno-legal training boost.

Perry4Law and PTLB have launched the first ever e-courts training and consultancy centre of India and perhaps first of its kind in the World. A “prototype” of the same is available to the public and stakeholders till the final website is out.

Efforts in the direction of establishment of e-courts in India have been in process since 2003 and significant development in the sphere of computerisation has already been achieved. It is at this stage that there seems to be stagnation of e-court project of India and this initiative by Perry4Law would facilitate in the smooth and hassle free migration of e-court project to the next level.

India must understand that E-courts are much more that mere connectivity and computerisation of traditional courts. The moment e-filing, presentation, contest and adjudication of the cases in an online environment would start, India would surely be capable of establishing e-courts.